Privacy Statement

We have recently moved premises and are currently unable to offer a guaranteed sameday despatch.

Orders placed may be despatched on the next working day where items are in stock and we apologise for any inconvenience caused.

PLEASE NOTE WE ARE CLOSED ON A WEDNESDAY

PRIVACY STATEMENT

Your privacy is important to UK Pump Supplies. This privacy statement provides information about the personal information that UK Pump Supplies collects, and the ways in which UK Pump Supplies uses that personal information.

Your rights

You have the following rights;

The right to request a copy of your personal information.
The right to have inaccurate information about you corrected or removed.
The right to have certain personal information about you erased.
The right to request that your personal information is only used for restricted purposes.
The right to object to processing of your personal information in cases where our processing is based on the performance of a task carried out in the public interest or we have let you know the processing is necessary for our or a third party’s legitimate interest.
The right to ask for your personal information to be transferred to you or a third party.
The right to withdraw any consent you have previously given us to handle your personal information.

Personal information collection

UK Pump Supplies may collect and use the following kinds of personal information:

information about your use of this website (including the browser you are using, the operating system, your screen resolution, pages you visit, time spent on the website, any referring pages you came from, your ip address, and your geographical location, where applicable);
information that you provide using for the purpose of registering with the website (including email address, postal address(es), contact name, telephone number, date of birth, geographical location, where applicable);
information about transactions carried out over this website (including basket items, purchases made, delivery address(es), where applicable);
information that you provide for the purpose of subscribing to the website services (including email address, postal address(es), telephone number(s), contact name); and
any other information that you send to UK Pump Supplies.

Using personal information

UK Pump Supplies may use your personal information to:

administer this website;
personalise the website for you;
enable your access to and use of the website services;
publish information about you on the website;
send to you products that you purchase;
supply to you services that you purchase;
send to you statements and invoices;
collect payments from you; and
send you marketing communications.

Where UK Pump Supplies discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, UK Pump Supplies may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Storing your data

UK Pump Supplies will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

UK Pump Supplies will store all the personal information you provide in a database on a secure web server, (not including card details).

When an order is placed with us personal information such as the required names and addresses will be transferred to our office database which is stored locally within our locked and alarmed premises, (along with any locally stored backups of the database).

UK Pump Supplies will print paper copies of invoices and order acknowledgements to be stored on the premises. These paper copies may be passed on to our accounts.

Information relating to electronic monetary transactions entered into via this website will be protected by SSL encryption technology.

Cross-border data transfers

Information that UK Pump Supplies collects may be stored and processed in and transferred between any of the countries in which UK Pump Supplies operates to enable the use of the information in accordance with this privacy policy.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world.

You agree to such cross-border transfers of personal information.